Everything, written downSemua, secara bertulis一切，白纸黑字
Read this before you order — it covers everything we get asked, so you do not have to wait for an answer.Baca ini sebelum membuat pesanan — ia merangkumi semua yang biasa ditanya.下单前读一遍——涵盖我们常被问到的一切，你不必等回复。
Order quantity & mixingKuantiti pesanan & campuran订量 & 混批
No minimum order from our side — mix styles, colours and sizes freely. The platform listing’s own MOQ applies. Freight and handling are billed by volume, so a fuller container lowers your cost per piece.Tiada pesanan minimum dari pihak kami — bebas campur gaya, warna dan saiz. MOQ senarai platform terpakai. Fret dan caj pengendalian dikira ikut isipadu, jadi kontena lebih penuh menurunkan kos sekeping.我方不设起订量——款式、颜色、尺码自由混。平台商品页自己的起订要求以其为准。运费和操作费按体积计，柜拼得越满单件越省。
PricingHarga价格
All freight quotes are in MYR and include customs clearance handling; import duty, where charged by customs, is billed at actual cost. Last-mile delivery to your shop is priced by shipment volume. Price tiers follow order volume (sub-1 CBM at the higher rate, full CBM at the lower consolidated rate). A quotation is valid for 14 days.Semua sebut harga fret dalam MYR dan termasuk pengendalian pelepasan kastam; duti import, jika dikenakan, dicaj mengikut bil sebenar. Penghantaran akhir (last-mile) ke kedai anda dikira mengikut isipadu. Harga mengikut isipadu (bawah 1 CBM kadar lebih tinggi, 1 CBM penuh kadar gabungan lebih rendah). Sebut harga sah selama 14 hari.所有运费报价均以 MYR 计，含清关代办；如海关征收进口关税，按实际账单计收。末端派送至门店按体积计费。价格档位随订单量（不足 1 方按较高档，满 1 方按较低的拼柜价）。报价有效期 14 天。
Lead timeMasa penghantaran交货周期
Production and consolidation take 5–7 working days. Sea transit is 18–26 days to Sarawak from container closing. Air express is 4–7 working days for general goods, 7–10 for sensitive goods, counted from arrival at our China warehouse. We update you at three checkpoints: goods received, container closed, arrived at destination warehouse.Pengeluaran dan konsolidasi 5–7 hari bekerja. Transit laut 18–26 hari ke Sarawak. Udara 4–7 hari bekerja (am), 7–10 (sensitif), dikira dari tiba di gudang China kami.生产与集运需 5–7 个工作日。海运自截单日起到砂拉越 18–26 天。空运普货 4–7 个工作日、敏感货 7–10 个工作日（自到中国仓起算）。我们在三个节点更新：收货、封柜、到目的仓。
PaymentPembayaran付款
No deposit for goods — you pay the platform directly for the goods. You only settle freight + handling with us before the container is sealed, by bank transfer or e-wallet. Documents are issued by our Malaysian trade partner.Tiada deposit untuk barangan — anda bayar terus kepada platform. Anda hanya menjelaskan fret dan caj pengendalian dengan kami sebelum kontena dikunci, melalui pindahan bank atau e-dompet. Dokumen dikeluarkan oleh rakan dagang kami.货款无定金——你在平台直接支付货款。我们只收运费和操作费，封柜前银行转账或电子钱包结清。单据由马来西亚贸易伙伴出具。
Damage, shortage & replacementKerosakan, kekurangan & penggantian破损、短少 & 补换
Every carton is photographed before loading. Report defects with photos within 7 days of delivery. Confirmed manufacturing faults are replaced or credited on your next order. Wear-and-tear, wrong size ordered, and goods damaged by the end customer are not covered.Setiap kotak digambar sebelum dimuatkan. Laporkan kecacatan dengan gambar dalam 7 hari. Kecacatan kilang diganti atau dikreditkan pada pesanan seterusnya.装柜前每个纸箱拍照。到货 7 天内凭照片反馈瑕疵。确认属工厂问题的，下一单补发或抵扣。磨损、订错尺码及终端客户损坏不在范围内。
Territory & resaleWilayah & penjualan semula区域 & 转售
We supply multiple shops in East Malaysia. There is no exclusive territory by default. If you want protection for your town, ask — we can discuss volume-based exclusivity. We do not publish your purchase prices to anyone else.Kami membekalkan beberapa kedai di Malaysia Timur. Tiada wilayah eksklusif secara lalai. Jika anda mahukan perlindungan, tanya kami.我们向东马多家店铺供货。默认无独家区域。若想保护你的城镇，可谈——我们可协商按量的独家权。我们不会向任何人公开你的采购价。
How to startCara bermula如何开始
- Send your shop name, city and category on WhatsApp.Hantar nama kedai, bandar dan kategori melalui WhatsApp.在 WhatsApp 发来店名、城市和类目。
- We send the price list and size charts the same working day.Kami hantar senarai harga dan carta saiz pada hari bekerja yang sama.我们当天工作日发报价单和尺码表。
- Place a 30–50 pc trial order to see the quality and the packing.Buat pesanan percubaan 30–50 pcs untuk lihat kualiti dan pembungkusan.下 30–50 件试单，看质量与包装。
- If it sells, you move up a price tier on your next order.Jika laris, anda naik ke peringkat harga seterusnya.好卖的话，下一单升一档价格。